Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Heidy Hernandez

Heidy Hernandez

April 17, 2025

5  out of  5
rating by Heidy Hernandez
"I had a great experience with Katie Rancourt’s State Farm office! Natalia was incredibly helpful, professional, and friendly throughout the entire process. She made everything simple and stress-free, and I truly felt taken care of. I highly recommend this office for anyone looking for excellent customer service and reliable insurance support. Thank you, Natalia and team! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Heidy, Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our office and that Natalia was able to assist you in such a helpful and professional manner. Making the process simple and stress-free is our top priority, and it’s wonderful to know we achieved that for you. We truly appreciate your recommendation and look forward to continuing to provide you with excellent customer service and reliable insurance support. Best, Katie Rancourt - State Farm Insurance Agent North Miami Beach, FL"
Profile photo of Landon Zachary

Landon Zachary

April 16, 2025

5  out of  5
rating by Landon Zachary
"Great experience with Logan Lockhart at State Farm. Very responsive and provided all the information I needed to know to make an informed decision for my renters insurance!"
We responded:
"Landon, Thank you so much for your kind words, and I'm thrilled to hear about your great experience with Logan Lockhart! We strive to provide our clients with responsive service and the information they need to make informed decisions. If you have any further questions or need assistance, please don't hesitate to reach out. Best, Katie Rancourt - State Farm Insurance Agent North Miami Beach, FL"
Profile photo of Daniel Acosta

Daniel Acosta

April 11, 2025

5  out of  5
rating by Daniel Acosta
"Natalia and Catelyn are excellent service agents get the job done quickly and on point every single time! Love the entire office."
We responded:
"Daniel, Thank you so much for your kind words! We are thrilled to hear that Natalia and Catelyn have provided you with excellent service and have consistently met your expectations. Your support means a lot to us, and we are proud to have such dedicated team members on board. We appreciate your continued trust in our office and look forward to serving you in the future! Best, Katie Rancourt - State Farm Insurance Agent North Miami Beach, FL"
Profile photo of Marc Yahr

Marc Yahr

April 10, 2025

5  out of  5
rating by Marc Yahr
"Excellent Service!"
We responded:
"Marc, Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our service. Your satisfaction is our top priority, and we appreciate your feedback. Best, Katie Rancourt - State Farm Insurance Agent North Miami Beach, FL"
Profile photo of Ele P

Ele P

April 5, 2025

5  out of  5
rating by Ele P
"I came to this office for auto insurance and was very pleased with the service! The staff was polite, explained everything clearly, and helped me choose the best insurance option that fit my budget and needs. Everything was processed quickly and without unnecessary hassle. Special thanks to Natalia for her professionalism and attentive approach — she made the whole process smooth and stress-free. Highly recommend this office to anyone looking for reliable and honest insurance service!"
We responded:
"Ele, Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our office and that our team was able to assist you in finding the perfect auto insurance option for your needs and budget. Natalia will be especially pleased to hear your kind words about her professionalism and attentive approach. We strive to make the insurance process as smooth and stress-free as possible for all our clients, and it’s rewarding to know we hit the mark with you. We truly appreciate your recommendation and look forward to serving you again in the future! Best, Katie Rancourt - State Farm Insurance Agent North Miami Beach, FL"
Profile photo of Pratibha Sharma

Pratibha Sharma

March 31, 2025

5  out of  5
rating by Pratibha Sharma
"I had an amazing experience working with Natalia for my car insurance needs. Natalia was knowledgeable, patient, and took the time to explain my options in detail. She made the process stress-free, ensuring I got the best coverage at a competitive rate. She's always quick to respond and I appreciate her commitment to helping clients. If anyone is looking for a trustworthy and efficient insurance agent, I highly recommend Natalia with Statefarm."
We responded:
"Pratibha, Thank you so much for your kind words! I’m thrilled to hear that you had such a positive experience working with Natalia. We appreciate your recommendation, and we’re always here to assist with any future insurance needs. If you have any questions or need further assistance, please don’t hesitate to reach out. Best, Katie Rancourt - State Farm Insurance Agent North Miami Beach, FL"
Profile photo of Catelyn Augustine

Catelyn Augustine

March 29, 2025

5  out of  5
rating by Catelyn Augustine
"This is such a well run agency. The staff is extremely helpful and knowledgeable! I was also able to save money on my auto and life insurance."
We responded:
"Catelyn, I am happy that you were satisfied with our customer service! Thank you so much for your feedback. Best, Katie Rancourt- State Farm Insurance Agent North Miami Beach, FL"
Profile photo of Ursula Selvon

Ursula Selvon

March 27, 2025

5  out of  5
rating by Ursula Selvon
"Catelyn is very knowledgeable, responsive , and articulate"
We responded:
"Ursula, Thank you so much for your kind words! I'm glad to hear that you found Catelyn knowledgeable, responsive, and articulate. We strive to provide the best service possible, and it's great to know that we are meeting those expectations. Best, Katie Rancourt - State Farm Insurance Agent North Miami, Florida"
Profile photo of Natalia Lattanzio

Natalia Lattanzio

March 26, 2025

5  out of  5
rating by Natalia Lattanzio
"Highly recommend Fernando. He has been working with me for a couple of month now and he has been excellent in guiding me through the process. Excellent costumer service"
We responded:
"Natalia, Thank you so much for your kind words! I'm thrilled to hear that you’ve had a positive experience working with Fernando. We strive to provide excellent customer service and guidance throughout the process, and it's wonderful to know we hit the mark. Your recommendation means a lot to us! Best, Katie Rancourt - State Farm Insurance Agent North Miami, Florida"
Profile photo of Matt Martin

Matt Martin

March 26, 2025

5  out of  5
rating by Matt Martin
"Fernando has been outstanding with his service and onboarding process"
We responded:
"Matt, Thank you for your fantastic feedback! I'm so glad to hear that Fernando has provided outstanding service and made the onboarding process smooth for you. We appreciate your support and look forward to continuing to assist you! Best, Katie Rancourt - State Farm Insurance Agent North Miami, Florida"
Profile photo of YASSER LOGRONO

YASSER LOGRONO

March 17, 2025

5  out of  5
rating by YASSER LOGRONO
"Daniel is a terrific insurance broker who knows how to sell all sorts of insurance and has so much knowledge in the financial world. I definitely recommend!"
We responded:
"Yasser, Thank you so much for leaving this feedback. I am very happy that you enjoyed your experience working with Danny. We look forward to serving you in the years to come! Best, Katie Rancourt - State Farm Insurance Agent North Miami, Florida"
Profile photo of Hudson Revesz

Hudson Revesz

March 14, 2025

5  out of  5
rating by Hudson Revesz
"Danny is the best, I recommend him to anyone looking for help with their insurance."
We responded:
"Hudson, Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with Danny. Your recommendation means a lot to us, and we’re here to help anytime you need assistance with your insurance! Best, Katie Rancourt - State Farm Insurance Agent North Miami, Florida"
Profile photo of Isiah Thompson

Isiah Thompson

March 14, 2025

5  out of  5
rating by Isiah Thompson
"Catelyn was fantastic to work with! She was attentive, efficient, and made the entire insurance process seamless. Her expertise and friendly approach made me feel confident in my choices. I truly appreciate her dedication and highly recommend her to anyone in need of great service!"
We responded:
"Isiah, Thank you for your wonderful feedback! We’re delighted to hear that Catelyn provided you with attentive and efficient service. Her expertise and friendly demeanor truly make a difference. We appreciate your recommendation and look forward to serving you again in the future! Best, Katie Rancourt - State Farm Insurance Agent North Miami, Florida"
Profile photo of Maria Chacin Lopez

Maria Chacin Lopez

March 7, 2025

5  out of  5
rating by Maria Chacin Lopez
"I’ve had an amazing experience with this insurance office! Natalia has been my main point of contact, and she has been nothing short of outstanding—always professional, knowledgeable, and incredibly helpful. She made the process of insuring my life and auto seamless and stress-free. I truly appreciate the personalized service and attention to detail. Highly recommend this office to anyone looking for reliable and trustworthy insurance assistance!"
We responded:
"Maria, Thank you so much for your kind words! We're thrilled to hear that Natalia provided you with such an outstanding experience. Our goal is to make insurance as seamless and stress-free as possible, and it’s wonderful to know we achieved that for you. Your recommendation means a lot to us, and we’re here to help with any future needs you may have! Best, Katie Rancourt - State Farm Insurance Agent North Miami, Florida"
Profile photo of Nathalie Perdomo

Nathalie Perdomo

February 27, 2025

5  out of  5
rating by Nathalie Perdomo
"Daniela Acosta was extremely helpful, communicative, and kind. Navigating insurance policy can be tedious and complicated and he made it simple and was sure to address any questions or concerns I had. Thank you for making those final edits on my policy and being so patient with me."
We responded:
"Nathalie, Thank you so much for leaving this feedback. I am thrilled that you enjoyed your experience working with Danny. We look forward to serving you in the years to come! Best, Katie Rancourt - State Farm Insurance Agent North Miami, Florida "
Profile photo of Kent Bryant S. Lopez

Kent Bryant S. Lopez

February 24, 2025

5  out of  5
rating by Kent Bryant S. Lopez
"⭐️⭐️⭐️⭐️⭐️ Danny is an outstanding agent! He knows his stuff, communicates clearly, and genuinely cares about his clients. His expertise and professionalism make the entire process smooth and stress-free. Highly recommend working with him!"
We responded:
"Kent, Thank you so much for your kind words! I’m thrilled to hear about your positive experience with Danny. He truly embodies our commitment to providing exceptional service, and I’m glad his expertise and dedication made your process smooth and stress-free. Your recommendation means a lot to us, and we appreciate you taking the time to share your feedback. If you need anything else in the future, please don’t hesitate to reach out! Best, Katie Rancourt - State Farm Insurance Agent North Miami, Florida"
Profile photo of Elle Nava

Elle Nava

February 13, 2025

5  out of  5
rating by Elle Nava
"Great insurance but even better people"
We responded:
"Elle, Thank you for your wonderful feedback! We're so glad we made your experience great! If you need anything else, just let us know! Best, Katie Rancourt - State Farm Insurance Agent North Miami, Florida"
Profile photo of Jovan Djordjevic

Jovan Djordjevic

February 12, 2025

5  out of  5
rating by Jovan Djordjevic
"Daniel, Helped me a lot with my car insurance, and did a great job!!!, Definitely recommend getting service from him."
We responded:
"Jovan, Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with Daniel at Katie Rancourt Agency. Best, Katie Rancourt - State Farm Insurance Agent North Miami, Florida"
Profile photo of Felipe Wallis

Felipe Wallis

February 10, 2025

5  out of  5
rating by Felipe Wallis
"Daniel took phenomenal care of me and help bring my car insurance rate in almost half! What a great service I'm so happy with state farm"
We responded:
"Felipe, Thank you for your generous feedback! We’re delighted to know that you had a great experience with our team at Katie Rancourt Agency. Best, Katie Rancourt - State Farm Insurance Agent North Miami, Florida"
Profile photo of erik gonzalez

erik gonzalez

February 8, 2025

5  out of  5
rating by erik gonzalez
"Been with State Farm for many years. New agent, so far so good"
We responded:
"Erik, Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team at Katie Rancourt Agency. Best, Katie Rancourt - State Farm Insurance Agent North Miami, Florida"
Profile photo of Jacqueline Gonzalez

Jacqueline Gonzalez

February 7, 2025

5  out of  5
rating by Jacqueline Gonzalez
"I was just assigned to this office, as my prior State Farm agent retired. Kaitlyn helped me and she’s been great. Service is above par and their response time is excellent. I’m impressed. Didn’t know if I would stay with this agency because I was randomly assigned here but I’ve had a great experience."
We responded:
"Jacqueline, Thank you for your wonderful feedback! We're so glad Catelyn's patience and expertise made your experience stress-free. I will share your kind words with her! If you need anything else, just let us know! Best, Katie Rancourt - State Farm Insurance Agent North Miami, Florida"
Profile photo of Marisa Menendez

Marisa Menendez

February 7, 2025

5  out of  5
rating by Marisa Menendez
"Thank you for helping me throughout my claim, it was quick and you made it easy!"
We responded:
"Marisa, Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team at Katie Rancourt Agency. Best, Katie Rancourt - State Farm Insurance Agent North Miami, Florida"
Profile photo of reneisha callender

reneisha callender

February 6, 2025

5  out of  5
rating by reneisha callender
"Catelyn was incredibly helpful, patient, and knowledgeable. She made the process easy and stress-free, going above and beyond to assist me. Highly recommend her for outstanding customer service!"
We responded:
"Reneisha, Thank you for your wonderful feedback! We're so glad Catelyn's patience and expertise made your experience stress-free. We appreciate your recommendation and will share your kind words with her! If you need anything else, just let us know! Best, Katie Rancourt - State Farm Insurance Agent North Miami, Florida"
Profile photo of Monica Volcy

Monica Volcy

February 4, 2025

5  out of  5
rating by Monica Volcy
"Im really happy with State Farm I find better deals than other"
We responded:
"Monica, Thank you so much for your positive feedback! We're thrilled to hear that you're finding better deals with State Farm. Our goal is to provide the best service and value to our customers. If you ever have any questions or need assistance, don't hesitate to reach out! Best, Katie Rancourt - State Farm Insurance Agent North Miami, Florida"
Profile photo of Zar Ruth

Zar Ruth

January 30, 2025

5  out of  5
rating by Zar Ruth
"I transferred from out of state and decided to give this agency a shot. I only dealt with Natalia, and she was able to set me up on my cars and boat quickly. Professional and courteous."
We responded:
"Zar, Thank you for taking the time to share your experience! We're so glad to hear that Natalia was able to assist you with setting up your cars and boat efficiently. We strive to provide professional and courteous service, and it's wonderful to know that you felt well taken care of. Welcome to our agency! Best, Katie Rancourt - State Farm Insurance Agent North Miami, Florida"